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Karen van Niekerk

Business Process Manager

Karen van Niekerk is the Business Process Manager at Environmental Assurance (Pty) Ltd.

She manages all business-related activities of the company including but not limited to;



  • Online: SEO; Website Development & Management; Social Media Management; Google AdWords Campaign Management; eMarketing campaigns
  • Event management: Conferences; Working Lunches; Training Events; Year-End Functions; Strategic Sessions; Team Building; Event Surveys
  • Marketing general: Company Marketing Plans, Divisional Marketing Plans, Profile & Template Designs, Benchmarking, Budgeting, Client Relations Programme & Management, Media Partner Interaction and Relationship Building


Business Process:

  • Develop initiatives for continuous business process improvements
  • Design, develop and implement business processes to achieve organization goals
  • Track and communicate status of business initiative projects to management.
  • Monthly Business Process reporting
  • Plan, implement and monitor business process changes for projects
  • Update business processes to meet changing business needs
  • Manage and oversee the development of the company strategy
  • Coordinate with cross-functional team to develop business process requirements.
  • Proposal, Purchase Order & Contract Management


Vendor, tender and supply chain management

  • Tender Search & Participation
  • Vendor Registrations & Updates
  • Relationship Management with Buyers & Procurement


Human Resources Management

  • HR Policies & Procedures Development;
  • Leave and Absence Management;
  • Grievance and Disciplinary Management;
  • Employment Contract Management;
  • Employee Wellness
  • Quarterly Performance Assessments
  • Peer reviews


She holds a Post Graduate Management in Marketing (NQF 8), and qualifications in Project Management and Design from the University of Cape Town, as well as a qualification in Event Management from the University of Pretoria.

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